TECHNICAL WRITER

TECHNICAL WRITER: LEADER SERVICE

LDP Inc. d/b/a Leader Services is currently accepting applications for a Technical Writer position in our Hazleton office.

Position: Technical Writer
Location: Coral Gables
Hours: Full Time
Salary Guide: $25,000 – $40,000
Last Updated: 26 April 2022
Job Category: Scientific

Technical Writer Role:

Writes about technical subjects for technical and nontechnical audiences.

Other Duties:

• Creates scripts for video tutorials.
• Tests and updates existing documentation.
• Adheres to and updates in-house style guide.
• Creates infographics and screenshot markups.
• Writes, edits, and updates User Experience (UX) and User Interface (UI) copy.
• Creates and builds out user assistance infrastructure, including how-to sections, FAQs, and Help sections.
• Updates, edits, and proofreads written materials such as product manuals, user manuals, how-to guides, and FAQs.
• Works closely with subject matter experts, engineers, developers, and product marketing team.
• Monitors analytics on usage of online product training materials as well as those embedded within the product.
• Collects user data to determine areas of documentation that need revision and updating.
• May serve on quality design, product development, or user experience teams.
• Writes explanations of care interventions that are understandable for patients, families, and medical personnel at all levels of expertise.
• Works with scientists and researchers to draft grant proposals and write articles for non-specialist readers.