SENIOR HELP DESK/SYSTEMS ENGINEER TIER II-III

  • Full Time
  • Miami
  • Salary Guide: $31,250 - $62,500


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MNSGROUP

We are currently seeking highly skilled engineers with the drive and determination to help us support our client base. You will have the opportunity t... Role: Systems Engineer, Category: IT & Telecoms, Size: n/a

SENIOR HELP DESK/SYSTEMS ENGINEER TIER II-III: MNSGROUP

We are currently seeking highly skilled engineers with the drive and determination to help us support our client base. You will have the opportunity to show off your skills as a trusted technical resource, and a polished communicator who shows excellent judgement in multitasking and prioritization. We are looking for individuals who love to solve problems and have a history of working within a team environment to successfully address challenging technology issues, and is accustomed to leveraging technical training opportunities to improve their skills. Are you interested in pursuing higher level security certifications? We can help you get there.

Position: Senior Help Desk/Systems Engineer Tier Ii-Iii
Location: Miami
Hours: Full Time
Salary Guide: $31,250 – $62,500
Last Updated: 21 November 2022
Job Category: IT & Telecoms

Systems Engineer Role:

Managing and monitoring all installed systems and infrastructure. Installing, configuring, testing and maintaining operating systems, application software and system management tools. Ensuring the highest levels of systems and infrastructure availability.

Other Duties:

  • Manage and monitor all installed systems and infrastructure
  • Install, configure, test and maintain operating systems, application software and system management tools
  • Proactively ensure the highest levels of systems and infrastructure availability
  • Monitor and test application performance for potential bottlenecks, identify possible solutions, and work with developers to implement those fixes
  • Maintain security, backup, and redundancy strategies
  • Write and maintain custom scripts to increase system efficiency and lower the human intervention time on any tasks
  • Participate in the design of information and operational support systems
  • Provide 2nd and 3rd level support
  • Liaise with vendors and other IT personnel for problem resolution



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