SENIOR CLIENT ENGAGEMENT MANAGER: OVERSIGHT SYSTEMS, INC.
This role will suit grafters and self-starters who can integrate well with a team and want to make a difference. OVERSIGHT SYSTEMS, INC. is a friendly, happy organization that’s passsionate about its brand, and is an equal opportunities employer. candidates with relevant qualifications or experience should visit the website for further information about this role.
Position: Senior Client Engagement Manager
Hours: Full Time
Salary Guide: $37,500 – $75,000
Last Updated: 20 July 2022
Job Category: Human Resources
Engagement Manager Role:
Assisting customers with using our services throughout projects. Helping solve client problems and managing financial aspects of contracts. Ensuring contracts are carried out according to agreed terms.
- Foster positive relationships with our customers as their primary point of contact
- Help clients implement services and plan projects effectively
- Ensure that contract terms and conditions are met
- Manage invoices and bills for assigned customers
- Identify upselling and cross-selling opportunities
- Address customer issues with speed and efficiency
- Work with sales teams to generate new business
- Prepare reports on project performance