SALES SUPPORT SPECIALIST – KANSAS CITY: CHURCH OF THE NAZARENE

This role will suit grafters and self-starters who can integrate well with a team and want to make a difference. CHURCH OF THE NAZARENE is a friendly, happy organization that’s passsionate about its brand, and is an equal opportunities employer. candidates with relevant qualifications or experience should visit the website for further information about this role.

Position: Sales Support Specialist – Kansas City
Location: Austin
Hours: Full Time
Salary Guide: $31,250 – $75,000
Last Updated: 20 June 2022
Job Category: Transport & Logistics

Sales Support Specialist Role:

A Sales Support Specialist, or Sales Operations Specialist, helps customers through the sales process. Duties include answering customer queries, delivering after-sales information and updating customer records.

Other Duties:

Answering questions from prospective customers about online purchase process
Tracking orders and investigating shipping delays for customers waiting on products
Answering questions from existing customers with faulty or unwanted products
Processing customer sales, refunds and returns
Performing data entry duties with regards to sales figures, metrics and other key data
Reporting unusual activity to supervisors
Updating customer records with new contact details and notes on support interactions
Referring complex cases to Sales Support Manager
Making follow-up contact to inform customers of new or improved products