SALES SUPPORT SPECIALIST – KANSAS CITY

  • Full Time
  • Austin
  • Salary Guide: $31,250 - $75,000

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CHURCH OF THE NAZARENE

Category: Transport & Logistics, Size: 2

SALES SUPPORT SPECIALIST – KANSAS CITY: CHURCH OF THE NAZARENE

This role will suit grafters and self-starters who can integrate well with a team and want to make a difference. CHURCH OF THE NAZARENE is a friendly, happy organization that’s passsionate about its brand, and is an equal opportunities employer. candidates with relevant qualifications or experience should visit the website for further information about this role.

Position: Sales Support Specialist – Kansas City
Location: Austin
Hours: Full Time
Salary Guide: $31,250 – $75,000
Last Updated: 20 June 2022
Job Category: Transport & Logistics

Sales Support Specialist Role:

A Sales Support Specialist, or Sales Operations Specialist, helps customers through the sales process. Duties include answering customer queries, delivering after-sales information and updating customer records.

Other Duties:

  • Answering questions from prospective customers about online purchase process
  • Tracking orders and investigating shipping delays for customers waiting on products
  • Answering questions from existing customers with faulty or unwanted products
  • Processing customer sales, refunds and returns
  • Performing data entry duties with regards to sales figures, metrics and other key data
  • Reporting unusual activity to supervisors
  • Updating customer records with new contact details and notes on support interactions
  • Referring complex cases to Sales Support Manager
  • Making follow-up contact to inform customers of new or improved products



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