PRIVATE CLIENT ACCOUNT REPRESENTATIVE


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HAWTHORNE DIRECT

Category: Sales, Size: 1 TO 4

PRIVATE CLIENT ACCOUNT REPRESENTATIVE: HAWTHORNE DIRECT

This role will suit grafters and self-starters who can integrate well with a team and want to make a difference. HAWTHORNE DIRECT is a friendly, happy organization that’s passsionate about its brand, and is an equal opportunities employer. candidates with relevant qualifications or experience should visit the website for further information about this role.

Position: Private Client Account Representative
Location: Atlantic Beach
Hours: Full Time
Salary Guide: $25,000 – $70,000
Last Updated: 18 January 2022
Job Category: Sales

Account Representative Role:

An Account Representative, or Account Manager is responsible for the management of customer accounts. Duties include onboarding new accounts, maintaining customer accounts and reviewing customer feedback.

Other Duties:

  • Onboarding new customer accounts by gathering personal details, performing identity checks and establishing accounts in the customer relationship management system
  • Gathering customer feedback and communicating it to relevant departments
  • Promoting the business to potential new customers at trade shows and other industry events
  • Developing customer pricing strategies and service procedures
  • Attending onsite and offsite customer meetings with the Account Supervisor, Sales Representatives and the Client Services Manager
  • Creating and maintaining account management procedures
  • Updating account information in the customer relationship management system
  • Reviewing and reporting customer-related key performance indicators



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