PATIENT ACCOUNT REPRESENTATIVE

  • Full Time
  • Ocala
  • Salary Guide: $25,000 - $70,000


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OCALA FAMILY MEDICAL CTR

The patient account representative will work alongside the billing team to resolve any customer billing issues, and collect money on outstanding busin... Role: Account Rep, Category: Sales, Size: 5000 to 9999

PATIENT ACCOUNT REPRESENTATIVE: OCALA FAMILY MEDICAL CTR

The patient account representative will work alongside the billing team to resolve any customer billing issues, and collect money on outstanding business accounts.

Position: Patient Account Representative
Location: Ocala
Hours: Full Time
Salary Guide: $25,000 – $70,000
Last Updated: 21 November 2022
Job Category: Sales

Account Representative Role:

An Account Representative, or Account Manager is responsible for the management of customer accounts. Duties include onboarding new accounts, maintaining customer accounts and reviewing customer feedback.

Other Duties:

  • Onboarding new customer accounts by gathering personal details, performing identity checks and establishing accounts in the customer relationship management system
  • Gathering customer feedback and communicating it to relevant departments
  • Promoting the business to potential new customers at trade shows and other industry events
  • Developing customer pricing strategies and service procedures
  • Attending onsite and offsite customer meetings with the Account Supervisor, Sales Representatives and the Client Services Manager
  • Creating and maintaining account management procedures
  • Updating account information in the customer relationship management system
  • Reviewing and reporting customer-related key performance indicators



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