OPERATIONS TECHNICIAN 1


  • Full Time
  • New Port Richey
  • Salary Range: $26,562 - $42,500

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ABACUS SOLUTION INC

The Operations Technician 1 performs technical analysis of system performance, analyzes alerts/monitors, and documented issues as they occur across Ab... Role: Operations Technician, Category: IT & Telecoms, Size: 1

OPERATIONS TECHNICIAN 1: ABACUS SOLUTION INC
The Operations Technician 1 performs technical analysis of system performance, analyzes alerts/monitors, and documented issues as they occur across Abacus Solutions managed services business and PaaS IBMi cloud environment. The Operations Technician 1 is responsible for researching and documenting various mitigation strategies to resolve incidences or, depending upon complexity, escalates the issue to higher-level systems and network engineers. The Operations Technician 1 must maintain current and thorough knowledge of customer environments with a keen focus on their significance to customer operations. This individual must be able to prioritize remediation of issues in a rotating shift environment with critical uptime requirements.




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