IT OPERATIONS MANAGER

  • Full Time
  • Hollywood
  • Salary Guide: $31,875 - $63,750

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TOWER HILL INSURANCE GROUP

Category: Manufacturing, Size: 1 TO 4

IT OPERATIONS MANAGER: TOWER HILL INSURANCE GROUP

Whether already part of the industry, or ready for a brand new challenge, TOWER HILL INSURANCE GROUP is looking for an enthusiastic individual to join the organization and play a key role in servicing its clients. Applicants should have a strong customer focus as they may be dealing with external clients as well as various departments within the company. Please visit the website for further information about this role.

Position: It Operations Manager
Location: Hollywood
Hours: Full Time
Salary Guide: $31,875 – $63,750
Last Updated: 20 July 2022
Job Category: Manufacturing

Operations Manager Role:

Overseeing network infrastructure and systems functionality. Being responsible for device and password management. Managing teams of technicians, system engineers and other IT staff.

Other Duties:

  • Maintain and optimize local company networks and servers
  • Be responsible for device and password management
  • Oversee data backup and system security operations (e.g. user authorization, firewalls)
  • Manage installations, upgrades and configurations of hardware and software
  • Assess system performance and recommend improvements
  • Resolve issues escalated by technicians and engineers
  • Ensure data is handled, transferred or processed according to legal and company guidelines
  • Provide support and guidance to stakeholders via help desk
  • Control costs and budgets regarding IT systems
  • Manage contracts with vendors (e.g. development platforms, telecommunication companies, password managers) and software licenses
  • Develop IT policies and practices



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