ENGAGEMENT MANAGER

  • Full Time
  • Washington
  • Salary Guide: $30,000 - $60,000

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ORLANDO UTILITIES COMMISSION

Category: Human Resources, Size: 5 TO 9

ENGAGEMENT MANAGER: ORLANDO UTILITIES COMMISSION

Whether already part of the industry, or ready for a brand new challenge, ORLANDO UTILITIES COMMISSION is looking for an enthusiastic individual to join the organization and play a key role in servicing its clients. Applicants should have a strong customer focus as they may be dealing with external clients as well as various departments within the company. Please visit the website for further information about this role.

Position: Engagement Manager
Location: Washington
Hours: Full Time
Salary Guide: $30,000 – $60,000
Last Updated: 21 November 2022
Job Category: Human Resources

Engagement Manager Role:

Assisting customers with using our services throughout projects. Helping solve client problems and managing financial aspects of contracts. Ensuring contracts are carried out according to agreed terms.

Other Duties:

  • Foster positive relationships with our customers as their primary point of contact
  • Help clients implement services and plan projects effectively
  • Ensure that contract terms and conditions are met
  • Manage invoices and bills for assigned customers
  • Identify upselling and cross-selling opportunities
  • Address customer issues with speed and efficiency
  • Work with sales teams to generate new business
  • Prepare reports on project performance



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