CUSTOMER SERVICE REPRESENTATIVES (CSR)

  • Full Time
  • Sarasota
  • Salary Guide: $25,000 - $70,000


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OUT OF DOOR ACADEMY

Consistently practices and demonstrates a spirit of helpfulness in servicing the banking needs of our customers. Processes banking transactions in an ... Role: Service Representative, Category: Customer Service, Size: 50 TO 99

CUSTOMER SERVICE REPRESENTATIVES (CSR): OUT OF DOOR ACADEMY

Consistently practices and demonstrates a spirit of helpfulness in servicing the banking needs of our customers. Processes banking transactions in an efficient and professional manner, making every effort to exceed customer expectations and strengthen client relationships.

Position: Customer Service Representatives (Csr)
Location: Sarasota
Hours: Full Time
Salary Guide: $25,000 – $70,000
Last Updated: 20 July 2022
Job Category: Customer Service

Customer Service Representative Role:

A Customer Service Representative, or Customer Service Assistant, handles customer interaction for the organisation. The top duties include resolving customer complaints, responding to phone call and email requests and maintaining customer service records.

Other Duties:

  • Raising support tickets to enable tracking and resolution of customer requests
  • Investigating and resolving customer complaints then closing support tickets
  • Maintaining a database of customer information
  • Escalating inquiries to the appropriate team, when necessary
  • Checking product or service availability
  • Assisting customers with registration or account creation
  • Passing customer feedback onto the product or sales team to improve the organisations offerings



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