CUSTOMER SERVICE REPRESENTATIVES

  • Full Time
  • Tampa
  • Salary Guide: $25,000 - $70,000

https://linkedin.com

Apply On Website

FAST TRACK URGENT CARE

Its great to be a part of a team that not only cares about the betterment of their patients but creates a great working environment for its employees.... Role: Service Rep, Category: Customer Service, Size: 10 TO 19

CUSTOMER SERVICE REPRESENTATIVES: FAST TRACK URGENT CARE

Its great to be a part of a team that not only cares about the betterment of their patients but creates a great working environment for its employees.

Position: Customer Service Representatives
Location: Tampa
Hours: Full Time
Salary Guide: $25,000 – $70,000
Last Updated: 26 April 2022
Job Category: Customer Service

Customer Service Representative Role:

A Customer Service Representative, or Customer Service Assistant, handles customer interaction for the organisation. The top duties include resolving customer complaints, responding to phone call and email requests and maintaining customer service records.

Other Duties:

  • Raising support tickets to enable tracking and resolution of customer requests
  • Investigating and resolving customer complaints then closing support tickets
  • Maintaining a database of customer information
  • Escalating inquiries to the appropriate team, when necessary
  • Checking product or service availability
  • Assisting customers with registration or account creation
  • Passing customer feedback onto the product or sales team to improve the organisations offerings



Leave a Reply