CUSTOMER SERVICE REPRESENTATIVE

  • Full Time
  • Panama City
  • Salary Guide: $25,000 - $70,000


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FRIENDLY CHECK CASHING

You will need the free Adobe Acrobat Reader program to view our application. If it is not already installed on your computer, you can download it here... Role: Service Representative, Category: Customer Service, Size: 1 TO 4

CUSTOMER SERVICE REPRESENTATIVE: FRIENDLY CHECK CASHING

You will need the free Adobe Acrobat Reader program to view our application. If it is not already installed on your computer, you can download it here.

Position: Customer Service Representative
Location: Panama City
Hours: Full Time
Salary Guide: $25,000 – $70,000
Last Updated: 21 November 2022
Job Category: Customer Service

Customer Service Representative Role:

A Customer Service Representative, or Customer Service Assistant, handles customer interaction for the organisation. The top duties include resolving customer complaints, responding to phone call and email requests and maintaining customer service records.

Other Duties:

  • Raising support tickets to enable tracking and resolution of customer requests
  • Investigating and resolving customer complaints then closing support tickets
  • Maintaining a database of customer information
  • Escalating inquiries to the appropriate team, when necessary
  • Checking product or service availability
  • Assisting customers with registration or account creation
  • Passing customer feedback onto the product or sales team to improve the organisation’s offerings



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