CUSTOMER SERVICE MANAGER

  • Full Time
  • Lake Butler
  • Salary Guide: $15,938 - $26,562


Apply On Website

UNION COUNTY FINANCE

CardioMed Supplies Inc is a long-standing service-oriented company which has launched over a thousand innovative new product developments here in the ... Role: Customer Service, Category: Customer Service, Size: 1 TO 4

CUSTOMER SERVICE MANAGER: UNION COUNTY FINANCE

CardioMed Supplies Inc is a long-standing service-oriented company which has launched over a thousand innovative new product developments here in the Canadian healthcare market. Nipro Medical Corporation is a world- leading manufacturer of Renal, Medical-Surgical and Interventional Radiology products. We are committed to delivering innovative, high quality and value-added solutions to improve patient care. This fundamental objective leads us to develop cutting-edge products that are not only safe for the medical provider but are manufactured to alleviate discomfort of the patient.

Position: Customer Service Manager
Location: Lake Butler
Hours: Full Time
Salary Guide: $15,938 – $26,562
Last Updated: 20 June 2022
Job Category: Customer Service

Customer Service Manager Role:

Customer Service Managers, or Client Service Managers, are responsible for overseeing teams of customer service representatives. Primary duties include answering customer questions and resolving problems, setting team goals, monitoring progress, onboarding and training staff members.

Other Duties:

  • Overseeing the customer services teams
  • Training and managing Customer Service Assistants and Representatives
  • On-boarding and training new employees
  • Setting customer satisfaction targets and working with the team to meet targets consistently
  • Interacting with customers daily by answering their questions and directing them to the appropriate service for their needs
  • Creating customer loyalty programs to increase revenue and improve client retention
  • Establishing customer service policies and procedures
  • Staying updated on developments in the customer services field



Leave a Reply