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MUNICIPAL GOLF COURSE
Assists with the golf shop operations such as answering phones, reserving tee times, general cleaning, merchandising, and administrative projects. Str... Role: Service Assistant, Category: Public Sector:Other, Size: n/a
CUSTOMER SERVICE ASSISTANT:: MUNICIPAL GOLF COURSE
Assists with the golf shop operations such as answering phones, reserving tee times, general cleaning, merchandising, and administrative projects. Strenuous labor is at a minimum. Volunteers must be able to bend, stoop, lift, push, and pull up to 25 pounds and stand for long periods of time.
Position: Customer Service Assistant:
Location: Bend
Hours: Full Time
Salary Guide: $17,000 – $25,000
Last Updated: 03 February 2023
Job Category: Public Sector:Other
Customer Service Assistant Role:
A Customer Service Assistant, or Customer Service Representative provides the companys customers with the service they require. Duties include receiving inbound calls, responding to complaints and selling the companys products or services.
Other Duties:
- Handling all incoming customer queries and questions
- Providing the appropriate service and information or referring clients to another department
- Referring problematic issues that they cannot solve to management
- Resolving customer complaints and issuing refunds as needed
- Maintaining an accurate Customer Relationship Management (CRM) database by entering and updating client information
- Providing quotations and checking product availability
- Handling payment transactions
- Adhering to a companys policies and procedures at all times when assisting customers