CALL CENTER REPRESENTATIVE – ORLANDO

  • Full Time
  • Orange
  • Salary Guide: $25,000 - $70,000

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CHRISTIAN HELP FOUNDATION INCORPORATED

Category: Sales, Size: 5 to 9

CALL CENTER REPRESENTATIVE – ORLANDO: CHRISTIAN HELP FOUNDATION INCORPORATED

Any relevant experience and qualifications that you can bring to this role will be advantageous. CHRISTIAN HELP FOUNDATION INCORPORATED will provide a competitive benefits package in line with the industry, and is an equal opportunities employer. Please visit the website for further information about this role.

Position: Call Center Representative – Orlando
Location: Orange
Hours: Full Time
Salary Guide: $25,000 – $70,000
Last Updated: 26 April 2022
Job Category: Sales

Call Center Representative Role:

Managing large amounts of inbound and outbound calls in a timely manner. Following call center scripts when handling different topics. Identifying customers needs, clarify information, research every issue and providing solutions .

Other Duties:

  • Manage large amounts of inbound and outbound calls in a timely manner
  • Follow communication scripts when handling different topics
  • Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
  • Seize opportunities to upsell products when they arise
  • Build sustainable relationships and engage customers by taking the extra mile
  • Keep records of all conversations in our call center database in a comprehensible way
  • Frequently attend educational seminars to improve knowledge and performance level
  • Meet personal/team qualitative and quantitative targets



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