CALL CENTER REPRESENTATIVE – ORLANDO: CHRISTIAN HELP FOUNDATION INCORPORATED

Any relevant experience and qualifications that you can bring to this role will be advantageous. CHRISTIAN HELP FOUNDATION INCORPORATED will provide a competitive benefits package in line with the industry, and is an equal opportunities employer. Please visit the website for further information about this role.

Position: Call Center Representative – Orlando
Location: Orange
Hours: Full Time
Salary Guide: $25,000 – $70,000
Last Updated: 26 April 2022
Job Category: Sales

Call Center Representative Role:

Managing large amounts of inbound and outbound calls in a timely manner. Following call center scripts when handling different topics. Identifying customers needs, clarify information, research every issue and providing solutions .

Other Duties:

Manage large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics
Identify customers needs, clarify information, research every issue and provide solutions and/or alternatives
Seize opportunities to upsell products when they arise
Build sustainable relationships and engage customers by taking the extra mile
Keep records of all conversations in our call center database in a comprehensible way
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative targets